By using our Sites, Solutions, or services, you accept the practices described in this Privacy Policy. If you disagree, please discontinue use. Additional terms governing your use of our Solutions may be outlined in agreements specific to the services you utilize.

Cyerus collects information to provide and improve our Solutions, personalize your experience, and ensure the security of your data.

Cyerus collects personal information to facilitate account creation, process transactions, and provide a seamless user experience. Here are detailed examples of the types of personal information collected:

• Identity Information: This includes your full name, username, profile picture, and account identifiers for authentication.
• Contact Information: mail address, phone number, and physical mailing address to communicate updates, support responses, and promotional materials (if opted in).
• Payment Information: Includes credit card numbers, billing address, and other details necessary for secure payment processing and subscription management.
• Demographics and Preferences: Optional data, such as age, gender, language preferences, or industry sector, to customize your experience and provide tailored content or services.
• Feedback and Communications: Information you provide when interacting with support, completing surveys, or leaving reviews.

We gather data about how you interact with our Sites and Solutions to improve functionality, troubleshoot issues, and enhance security. Examples include:

• Device Identifiers: Used to infer general location for regional service customization and security purposes.
• IP Address and Geographic Data: Used to infer general location for regional service customization and security purposes.
• Browser and Operating System: Information about the software you use to access our services, which helps optimize compatibility.
• Behavioral Data: Includes pages you visit, links clicked, and time spent on specific sections of the site to understand feature engagement and improve user experience.
• System Performance Logs: Data about errors, crashes, and system events that help diagnose issues and enhance service reliability.

Cyerus may enhance its services by integrating data from external sources:

• Social Media Platforms: If you link your social accounts with our Solutions, we may collect profile data such as your name, profile photo, and public posts, depending on your permissions.
• Business Partners: Information shared by partners who integrate with or provide add-ons for our services, such as analytics tools or payment processors.
• Public Data Sources: Information from government databases, professional directories, or publicly available records to verify identity or enrich user profiles.
• Marketing Partners: Data provided by third-party advertisers or marketers to better understand your preferences and interests for personalized offerings.

Cyerus is committed to using your information responsibly to enhance your experience and maintain trust. The collected information is utilized in the following ways:

• Core Functionality: To provide you with access to our Solutions, ensure compatibility with your devices, and deliver requested features or services.
• Account Management: For account creation, authentication, and secure access to personalized dashboards or settings.
• Transaction Processing: To facilitate payments, subscriptions, and service renewals securely.
• Service Improvement: Continuously refining our Solutions by analyzing user feedback and interaction data.

• Tailored Content: To deliver content, features, or recommendations that align with your preferences, usage patterns, and demographics.
• Customized Offers: Providing you with targeted promotions or suggestions based on your interests and previous interactions.
• User Experience Optimization: Adjusting our interfaces and workflows to match your needs, ensuring a seamless and intuitive experience.

• Transactional Updates: Sending confirmation emails, invoices, or notifications regarding account or order activities.
• Customer Support: Addressing questions, resolving issues, or providing technical assistance via email, phone, or chat.
• Marketing Communications: Sending newsletters, special offers, or updates on new features or services. Users can opt out of such communications at any time.

• Legal Obligations: To comply with applicable laws, regulatory requirements, and legal processes. This may include sharing information with law enforcement when legally required.
• Fraud Prevention: Monitoring transactions and account activities to detect and mitigate fraudulent or malicious behavior.
• Data Protection: Using security measures to safeguard your data and protect against unauthorized access or breaches.

• Usage Trends: Analyzing how users interact with our Solutions to identify popular features, areas of improvement, and potential issues.
• Performance Monitoring: Measuring the efficiency and reliability of our systems to enhance uptime and responsiveness.
• Research and Development: Using aggregate data to develop new features, tools, or services that benefit users and improve overall performance.

Cyerus is committed to protecting your privacy. We only share your information in specific circumstances, ensuring it aligns with this Privacy Policy and applicable legal standards.

We may share your information with trusted third-party service providers who assist us in delivering and improving our Solutions. These services include:

• Payment Processors: To securely process transactions and manage billing information.
• Cloud Hosting Providers: For reliable storage, data management, and system operations.
• Customer Support Platforms: To provide timely and effective support services.
• Marketing Partners: To manage and send promotional emails or other communication.

All service providers are contractually obligated to safeguard your information and use it only for the purposes specified by Cyerus.

We may disclose your information when necessary to:

• Comply with Laws: Adhere to legal obligations, regulations, or enforceable government requests.
• Respond to Legal Proceedings: Provide information in response to subpoenas, court orders, or similar legal processes.
• Protect Rights: Safeguard the rights, safety, or property of Cyerus, its users, or the public.

We ensure such disclosures are limited to the minimum necessary to fulfill legal or regulatory requirements.

If Cyerus undergoes a business transition, such as a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. This ensures the continuity of services.

• Notification: In the event of a transfer, we will provide notice and outline any changes to data management or practices.
• Safeguards: The acquiring party will be required to honor the commitments made in this Privacy Policy.

Your explicit consent is required for sharing your information with specific third parties or partners in scenarios such as:

• Integration with Partner Services: Sharing data to enable enhanced functionality or interoperability with partner platforms.
• Public Sharing: When you choose to share content publicly, such as user reviews or comments.

We will provide clear information about the nature of the data sharing and obtain your agreement before proceeding.

In some cases, we may share anonymized or aggregated data with third parties for analytical or research purposes. This data cannot be used to identify individual users.

Cyerus takes your data security seriously and employs advanced measures to protect your personal information. We understand the importance of maintaining confidentiality and integrity, and we actively monitor and enhance our practices to stay ahead of emerging threats.

We use a combination of technical, administrative, and physical safeguards to ensure the security of your data, including:

• Encryption: All sensitive data, including payment information, is encrypted during transmission and storage using industry-standard encryption protocols.
• Access Controls: We limit access to your data to authorized personnel only, based on their job responsibilities.
• Firewalls and Intrusion Detection: Systems are protected by firewalls and monitored for unauthorized access attempts or suspicious activity.
• Regular Security Audits: We conduct routine audits, vulnerability assessments, and penetration testing to identify and resolve potential risks.

While we implement robust security measures, users play an essential role in safeguarding their information. To enhance your security:

• Protect Your Credentials: Use strong, unique passwords for your accounts and never share them with others.
• Enable Multi-Factor Authentication (MFA): When available, enable MFA to add an extra layer of protection.
• Stay Vigilant: Be cautious of phishing attempts and avoid clicking on suspicious links or attachments.
• Logout After Use: Always log out of shared or public devices after accessing your account.

In the unlikely event of a data breach or security incident:

• Notification: Cyerus will notify affected users promptly, in compliance with applicable laws and regulations.
• Mitigation: We will take immediate steps to contain the breach, mitigate harm, and prevent future occurrences.
• Support: Affected users will be provided with guidance on how to protect their information and minimize impact.

While we strive to implement best-in-class security measures, no system can be entirely immune to vulnerabilities. Risks inherent to internet-based services, such as hacking or unauthorized access, cannot be fully eliminated. By using our Solutions, you acknowledge and accept these risks.

Cyerus uses cookies and other tracking technologies to improve your experience, ensure functionality, and analyze how users interact with our Solutions. These technologies allow us to personalize content, remember preferences, and deliver a seamless experience.

Cookies are small data files stored on your device when you visit a website. They serve various purposes, including:

• Session Management: Maintaining your login status across sessions.
• Preferences: Remembering your language, region, and other customizable settings.
• Analytics: Gathering information about how you use our Solutions to help us improve functionality and content.

1. Essential Cookies: These are required for the basic operation of our Sites, such as maintaining your session or processing payments.
2. Performance Cookies: These help us understand how users interact with our Solutions by tracking usage patterns and diagnosing performance issues.
3. Functional Cookies: These enable enhanced functionality, such as remembering user preferences or enabling integrations with third-party services.
4. Targeting/Advertising Cookies: If applicable, these cookies are used to deliver personalized advertisements based on your interests and browsing behavior.

In addition to cookies, we may use other technologies, such as:

• Web Beacons: Small graphics embedded in emails or web pages to track whether you have opened or interacted with specific content.
• Local Storage: Data stored locally in your browser to remember preferences or save offline data.
• Tracking Pixels: Used to measure the effectiveness of marketing campaigns by tracking user engagement.

You have control over how cookies and similar technologies are used on your device:

• Browser Settings: Adjust your browser settings to block or delete cookies. Instructions can usually be found in your browser's help section.
• Opt-Out Tools: Use tools such as the Network Advertising Initiative's opt-out page to manage targeting and advertising cookies.
• In-App Preferences: Some of our Solutions may include settings to manage cookie preferences directly within the app or platform.

Disabling or limiting cookies may affect the functionality and usability of our Sites and Solutions. For example, you may not be able to:

• Stay logged in across sessions.

• Access personalized features or settings.

• Receive customized content or recommendations.

By continuing to use our Sites and Solutions, you consent to the use of cookies and similar technologies, unless you have explicitly opted out via your browser or in-app settings.

Cyerus is committed to respecting your privacy and ensuring you have control over your personal data. Depending on your location, you may have the following rights under applicable data protection laws:

You have the right to request information about the personal data we have collected about you, including the categories of data, the purposes for which it is being used, and the third parties with whom it has been shared.

You may request a copy of your personal data in a commonly used and machine-readable format.

• Right to Correction: You can request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Deletion: You can request that we delete your personal data, subject to certain exceptions such as compliance with legal obligations or legitimate business purposes.

• Restriction of Processing: You have the right to request that we limit the processing of your personal data in specific circumstances, such as if you contest its accuracy or object to its processing.
• Object to Processing: You may object to the processing of your data for direct marketing, analytics, or other purposes where our lawful basis for processing is not overriding.

• Right to Withdraw Consent: If our processing of your personal data is based on your consent, you can withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing that occurred prior to the withdrawal.

• Marketing Preferences: You can opt-out of receiving promotional emails, newsletters, or other marketing communications by using the "unsubscribe" link included in our emails or by contacting us directly.
• Non-Marketing Communications: Please note that opting out of marketing communications will not affect our ability to send you important transactional or service-related messages.

To exercise any of the rights listed above, contact us at sales@cyerus.com. When making a request:

• Provide sufficient information to verify your identity (e.g., name, email address, or account details).

• Clearly specify the right you wish to exercise and the scope of your request.

We will respond to your request within the timeframes required by applicable laws and inform you of any actions taken or reasons for non-compliance if applicable.

Certain rights may not apply in specific situations, such as:

• When data is processed for legal compliance.

• When deletion conflicts with our legitimate interests, such as fraud prevention or contractual obligations.

• When the request exceeds legal or regulatory limitations.

Cyerus is committed to protecting the privacy of children and ensuring compliance with applicable laws regarding children's online privacy.

• Cyerus does not knowingly collect, use, or disclose personal information from individuals under the age of 13.

• Our Sites and Solutions are not designed or intended for use by children.

• If we become aware that personal information has been collected from a child under 13 without verified parental consent, we will take immediate steps to delete that information.

• Parents or guardians who believe their child may have provided personal information to us can contact us to request its removal.

If you suspect that a child’s information has been provided to Cyerus, please contact us at:

• Email: sales@cyerus.com
• Phone: 0123456789

Provide sufficient details, such as the child's name and any account or contact information associated with the data, to assist us in identifying and removing it promptly.

Cyerus adheres to applicable laws, including the Children’s Online Privacy Protection Act (COPPA) in the United States, to safeguard children’s privacy.

If any of our Solutions are modified in the future to include content or features designed for children or families:

• We will comply with all legal requirements for obtaining verifiable parental consent.

• A dedicated privacy policy section will be created to address data collection, use, and parental rights specific to such features.

Cyerus is committed to retaining your personal information responsibly and only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal and regulatory obligations.

• Service-Related Data: Personal information is retained for the duration of your use of our Solutions and for a reasonable period afterward to address potential disputes, enforce our agreements, or comply with applicable laws.
• Legal and Regulatory Compliance: Data required for legal, tax, or audit purposes is retained for the periods specified by applicable regulations.
• Inactive Accounts: For accounts that remain inactive for an extended period, we may delete or anonymize personal data unless retention is required by law.

When personal information is no longer required:

• Deletion: Data is securely erased from our active systems and backups to prevent unauthorized access or use.
• Anonymization: In cases where deletion is not feasible (e.g., for statistical purposes), data is anonymized to ensure it cannot be linked to an individual.

Certain types of data may be retained longer under specific circumstances:

• Ongoing Disputes: Data related to legal disputes, investigations, or claims may be retained until resolved.
• Fraud Prevention: Data necessary for identifying and preventing fraudulent activities may be kept as long as reasonably required.

You may request the deletion of your personal information by contacting us at sales@cyerus.com.

• Provide details about the data you want deleted to help us locate it efficiently.

• Note that certain information may be retained to comply with legal obligations or legitimate business interests.

Data stored in backups or archives may not be immediately deleted but will be isolated and protected from unauthorized access until it is securely deleted during the regular backup cycle.

Cyerus operates globally, and your personal information may be processed, stored, or accessed in countries outside your country of residence. We take steps to ensure your data is protected in accordance with applicable data protection laws and regulations.

• Your information may be transferred to servers or third-party service providers located in countries that may not have the same data protection standards as your country of residence.

• These transfers are made to facilitate the delivery of our Solutions, ensure seamless user experiences, and perform necessary operational activities.

Cyerus ensures that data transfers comply with applicable legal frameworks, such as:

• Standard Contractual Clauses (SCCs): For transfers from the European Economic Area (EEA) or other jurisdictions with data protection requirements, we rely on legally binding clauses approved by relevant authorities.
• Adequacy Decisions: Transfers to countries recognized by regulatory authorities as having adequate data protection standards.
• Consent: Your explicit consent, where required, for data transfers to jurisdictions that may not meet adequacy standards.

To ensure the security and privacy of your information during international transfers, Cyerus implements the following safeguards:

• Encryption: Data is encrypted during transmission to protect it from unauthorized access.
• Access Controls: Only authorized personnel or service providers with a need-to-know basis have access to your data.
• Regular Audits: We regularly audit our practices and those of third-party service providers to ensure compliance with data protection standards.

Depending on your location, you may have rights concerning international data transfers, including:

• Information Requests: You can request details about the transfer mechanisms and safeguards applied to your data.
• Objection to Transfers: You may object to data transfers to certain jurisdictions, though this may impact the availability of our Solutions.

While we take all reasonable steps to protect your information, data transferred to countries with less stringent privacy regulations may be subject to access by local authorities under applicable laws.

If you have questions or concerns about the international transfer of your data, or if you wish to exercise your rights, please contact us at sales@cyerus.com.

Cyerus may provide links to external websites or integrate third-party services into our Solutions for your convenience. While we strive to partner with trusted providers, we are not responsible for their privacy practices or content.

• External Websites: Our Sites may include links to third-party websites, such as business partners, payment processors, or informational resources.
• Independent Policies: These websites operate independently of Cyerus and are governed by their own privacy policies.
• No Liability: Cyerus does not assume responsibility for the content, data collection, or security measures of third-party websites.

• Integrated Services: Some features of our Solutions may include third-party tools or integrations (e.g., analytics platforms, payment gateways).
• Shared Data: In such cases, limited information may be shared with these third parties to enable functionality. For example:

  1. Payment details shared with a payment processor.

  2. Usage data shared with analytics providers to improve performance.

• Partner Compliance: We ensure that our partners adhere to privacy and security standards that align with Cyerus’s commitment to protecting your data.

• Review Policies: We strongly encourage you to review the privacy policies of any third-party websites or services you engage with through our Sites or Solutions.
• Exercise Caution: Be cautious when providing personal information on external platforms or applications, as Cyerus cannot control how third parties use your data.

• No Direct Relationship: If a third party collects information about you through their services or websites, your relationship is directly with that third party, not with Cyerus.
• Resolving Issues: If you have concerns about how a third party handles your data, contact them directly to address the matter.

• Embedded Services: Certain pages on our Sites may feature embedded content (e.g., videos, forms) from third-party platforms. These platforms may collect information as though you visited their site directly.
• Framing Techniques: In some cases, we may use framing techniques to display third-party content within our Sites while preserving the look and feel of our Solutions. Information you provide in these frames may be transmitted directly to the third-party provider.

Cyerus is committed to protecting your personal information. To better serve our users and enhance our Solutions, we may use anonymized or aggregated data. This type of data is stripped of personally identifiable information and cannot be linked back to individual users.

• Aggregated Data: Information combined from multiple users to identify patterns or trends without identifying individuals. For example, reporting the percentage of users who access a particular feature.
• Anonymized Data: Information that has been processed to remove personal identifiers, ensuring that it cannot be traced back to a specific individual.

Cyerus uses aggregated and anonymized data for various purposes, including:

• Analyzing Trends: Understanding user behavior and preferences to improve user experience and engagement.
• Improving Solutions: Identifying areas for enhancement, such as optimizing features or addressing common issues.
• Developing Features: Using insights from aggregated data to innovate and introduce new functionalities or services.
• Research and Reports: Generating reports or insights for internal use, partnerships, or public-facing materials, such as case studies or white papers.

We may share aggregated or anonymized data with third parties, including:

• Service Providers: To assist in analyzing performance or improving operational processes.
• Partners and Affiliates: To showcase the effectiveness or trends related to Cyerus’s Solutions.
• Public Reports: For publishing insights or metrics that highlight industry trends or best practices.

In all cases, this data will be presented in a way that prevents identification of individual users.

Even though aggregated and anonymized data does not contain personal identifiers, Cyerus applies robust security measures to prevent re-identification and ensure safe handling.

• No User Tracking: Aggregated and anonymized data is not used to track individual user behavior.
• Irreversibility: Once data is anonymized, it cannot be reversed or re-associated with individual users.

Cyerus is committed to transparency and will make updates to this Privacy Policy when necessary to reflect changes in our practices, legal requirements, or operational needs.

The Privacy Policy may be updated for the following reasons:

• Changes to Services: To reflect new features, functionalities, or changes in our Solutions.
• Regulatory Compliance: To comply with updates in local, national, or international data protection laws and regulations.
• Operational Adjustments: To address updates in our business practices, such as new data-sharing relationships or processing activities.
• User Feedback: To incorporate improvements based on user suggestions or concerns.

Cyerus will inform you about significant updates to this Privacy Policy through appropriate channels:

• Email Notification: We will send an email to registered users describing key changes and their impact.
• Website Announcement: A prominent notice will be displayed on our Sites, indicating the policy update and the Effective Date.
• Direct Communication: For major changes impacting your data rights, we may request explicit acknowledgment or consent where required by law.

Each update will include a revised “Effective Date” at the top of the Privacy Policy. Changes become effective on the date indicated unless otherwise specified.

Users are encouraged to review the Privacy Policy periodically to stay informed about how their data is collected, used, and protected. Continued use of our Sites or Solutions after updates are published signifies acceptance of the revised Privacy Policy.

If you have questions or concerns about changes to this Privacy Policy, or if you would like more information about specific updates, please contact us at:

• Email: sales@cyerus.com
• Phone: 0123456789

Cyerus Corporation is committed to addressing any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information. We value transparency and are here to assist with any inquiries you may have.

You can contact us using the following information:

• General Inquiries: For questions about our data practices or this Privacy Policy.
• Data Requests: To request access to, correction of, or deletion of your personal information.
• Feedback and Complaints: To share feedback on our privacy practices or report potential concerns.

Cyerus is committed to responding promptly:

• For general inquiries: Expect a response within [Insert Timeframe, e.g., 3-5 business days].
• For privacy-related requests: We will respond within the timeframes required by applicable laws, typically [Insert Timeframe, e.g., 30 days].

If you believe your issue requires further attention, or if you feel your data protection rights have been violated, you may escalate your concern to a relevant data protection authority in your jurisdiction.